Contact Us

Welcome to Bagnisia! We’re happy to help you with any questions about our store, products, orders, shipping, or anything else. Our goal is to make it simple and clear for you to get the support you need.

Email Support

Email is our preferred way to get in touch. Whether it’s about an order, a product, or general questions, we’ll do our best to respond quickly.

Email: support@bagnisia.store

If your question is about an order, please include your order number so we can assist you faster.

Live Chat

We also offer live chat support on our website during business hours. This is a quick way to get help with general questions or basic assistance.

Chatbot Support

A chatbot is available on our website to help answer common questions and guide you to the right information.

Customer Feedback

Your feedback matters to us. If you’d like to share comments, suggestions, or concerns, please email us at:

Feedback Email: support@bagnisia.store

We review all feedback carefully and use it to improve your shopping experience.

Orders and Shipping

If you have questions about placing an order, shipping times, returns, or exchanges, please reach out via email or live chat with your order details.

Tracking Issues:

If you have trouble tracking your order or haven’t received tracking details, email us with your order number, and we’ll look into it for you.

Social Media

Stay connected and keep up with updates, new products, and announcements on our social media channels:

Contact Form

You can also reach us through the contact form on our website. Make sure all required fields are filled so we can respond appropriately.

Technical Support

For any website-related or technical issues, please email our support team with a brief description of the problem, and we’ll help you resolve it.

Order Assistance

For help with placing an order, making changes to an order (before shipment), or general order questions, please contact us at:

Email: support@bagnisia.store

Business Information

Business Name: Bagnisia

Bagnisia is an online-only store, offering handbags and shoulder bags. All sales, support, and order processing happen through our website.

Business Address:
6712 Jameson Rd, Amarillo Texas 79106, United States

This address is for transparency and compliance purposes.

Business Hours:
Monday – Friday
09:00 AM – 05:00 PM (GMT-06:00)

Inquiries received outside business hours will be reviewed and answered on the next business day.