Last updated: July 15, 2025

At Bagnisia.store, we value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, store, protect, and share your information when you interact with us through our website and services. By using our site, you agree to the practices described below.

1. Information We Collect

We collect various types of information to help us serve you better.

Information You Provide Directly:
When you interact with us, you may provide personal information including:

• Full name
• Email address
• Phone number
• Billing and shipping addresses
• Payment method details (handled securely by third-party processors)
• Order history and preferences
• Communication details if you contact us by email, live chat, or forms
• Optional survey responses, reviews, or feedback

Information We Collect Automatically:
When you visit our website, we may automatically collect information such as:

• IP address
• Device type, operating system, and browser type/version
• Date and time of access
• Referring/exit pages and URLs
• Pages viewed and links clicked
• Time spent on pages
• Shopping cart activity

We collect this data using cookies, pixels, web beacons, and similar tracking technologies.

Payment Information:
We do not store your full credit card information. Payments are securely processed by trusted PCI-compliant payment processors. We only store limited payment identifiers (like the last 4 digits) if needed for refunds or order verification.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about orders, shipping, returns, and refunds
• Respond to your inquiries or customer service requests
• Send you account-related information (e.g., order confirmations, invoices, shipping updates)
• Send you promotional emails, newsletters, or marketing communications if you opt in
• Improve our website functionality, content, and user experience
• Analyze website traffic and shopping trends to better serve you
• Detect, investigate, and prevent fraud, unauthorized transactions, and other illegal activities
• Comply with legal obligations and resolve disputes

You can opt out of marketing emails at any time by clicking “unsubscribe” in our emails or by contacting us.

3. How We Share Your Information

We do not sell, rent, or trade your personal information for monetary gain.

We may share your information in these circumstances:

• With trusted third-party service providers who help us operate our business, such as payment processors, shipping carriers, email providers, marketing platforms, and website hosting partners. These parties may only access your information to perform services for us and must protect it.
• To comply with laws, legal processes, or enforceable governmental requests.
• To protect the rights, property, or safety of Bagnisia, our customers, or others.
• In connection with a business transaction such as a merger, acquisition, or sale of assets, where customer information may be transferred as part of that transaction. If this happens, we will notify you and your choices will remain protected.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to provide you with a better experience, to remember your preferences, to keep your shopping cart active, and to understand how visitors use our site.

Types of Cookies We Use:

• Essential Cookies: Required for core site functionality (e.g., shopping cart, checkout).
• Performance Cookies: Help us understand how visitors use our website.
• Functional Cookies: Remember choices you make to personalize your experience.
• Advertising/Targeting Cookies: May be used to deliver relevant ads and measure their effectiveness.

You can control or delete cookies through your browser settings. Note that disabling cookies may affect certain site features or services.

5. International Data Transfers

We are based in the United States, but your information may be processed or stored in other countries where our service providers operate.
If you are located in the European Economic Area (EEA), the UK, or other regions with data transfer laws, we ensure your data is transferred with appropriate safeguards to protect your rights.

6. Data Retention

We keep your personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law (for example, for tax, accounting, or legal compliance).

When we no longer need your information, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on where you live, you may have the right to:

• Request access to the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal data (subject to certain legal exceptions).
• Object to or restrict the processing of your data in certain circumstances.
• Opt out of receiving marketing emails at any time.
• Request a copy of your data in a portable format (where applicable).

To exercise these rights, please contact us at support@bagnisia.store. We may need to verify your identity before fulfilling your request.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• You may request to know the categories and specific pieces of personal information we collect about you, the sources of that information, the purposes for which we use it, and the categories of third parties with whom we share it.
• You may request deletion of your personal information, subject to certain exceptions.
• You have the right not to be discriminated against for exercising these rights.

To make a CCPA request, please contact us at support@bagnisia.store.

9. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Data Security

We use physical, technical, and administrative safeguards to protect your personal data from unauthorized access, misuse, loss, or disclosure.
Examples include secure servers, encryption, and restricted access to data by authorized personnel only.
However, no online transmission or storage method is 100% secure. We encourage you to keep your account credentials confidential and to contact us if you suspect unauthorized use of your account.

11. Third-Party Websites

Our website may contain links to other sites. This Privacy Policy applies only to Bagnisia.store. We are not responsible for the privacy practices of other websites. We recommend that you read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with a new effective date.

We encourage you to review our policy regularly to stay informed.

CONTACT US

Business Hours: 9:00 AM – 6:00 PM (Monday to Friday)
Phone: +1 (978) 330-0568
Email: support@bagnisia.store
Business Address: 609 NE Francesca Ln, Boca Raton Florida 33487, United States